Serverless functions process message delivery, notifications, moderation checks, and analytics in real time. Each event triggers a function without blocking others. This design handles massive concurrency smoothly, even during viral spikes. Developers don’t worry about overloaded servers during peak usage. Serverless ensures chat systems remain responsive and resilient.
Real-time communication platforms benefit from high scalability and low latency. User experience remains smooth.
This architecture supports global communication tools used by millions simultaneously.
Serverless functions can process millions of chat events concurrently.
[Twilio Engineering Blog, twilio.com]